Top Tips 3!
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Top Tips 3!
What to say
- Try to stick to one idea at a time. Giving someone a choice is important, but too many options can be confusing and frustrating.
- If the person is finding it hard to understand, consider breaking down what you’re saying into smaller chunks so that it is more manageable.
- Ask questions one at a time, and phrase them in a way that allows for a ‘yes’ or ‘no’ answer (eg rather than asking someone what they would like to do, ask if they would like to go for a walk) or in a way that gives the person a choice (eg ‘would you like tea or coffee?’).
- Rephrase rather than repeat, if the person doesn’t understand what you’re saying. Use non-verbal communication to help (eg pointing at a picture of someone you are talking about).
- If the person becomes tired easily, it may be better to opt for short, regular conversations.