Module 3

Learning Objectives
Unit 1 Main group of professionals i.e. teachers, mentors, psychologists, mediators, social workers
1 Topic
Topic 1: Rights & Responsibilities
Unit 2 When to call for professional help
1 Topic
Topic 1: When volunteer needs to seek professional help, this is about Awareness raising
Unit 3 General skills set
4 Topics
Topic 1: Multicultural skills
Topic 3: Working in multi-disciplinary teams
Topic 4: Staff management
Topic 2: Problem solving and conflict resolution
Unit 5 Culture
4 Topics
Topic 1 : Multicultural/intercultural skills and competencies that address diversity, reconciliation, and promote social cohesion
Topic 2 : Communicational skills for addressing diversity
Topic 3 : Community based learning skills
Topic 4 : Cultural differences and cultural management
Unit 6 Safeguarding
4 Topics
Topic 1 : Introduction to Crisis management
Topic 2: Mediation and Peacekeeping
Topic 3 : Safety and security in field/workplace
Topic 4 : Keeping learners/volunteers safe
Unit 7 Communities
3 Topics
Topic 1 : Respect and resilience: developing community cohesion
Topic 2: Cultural mediation and interethnic relations
Topic 3: Learning Support
Further Readings
Unit 4 Health and wellbeing
4 Topics
Topic 1:Counseling, disabled learners, identifying substance misuse
Topic 2 : Burnout cases management
Topic 3 : Coping with emergencies: Stress, Trauma and anxiety management
Topic 4 : Healthy lunchbox for learners
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Further Readings

Module 3 Further Readings

Good Practices In Migrant Integration: Trainer’s Manual

OSCE – ODIHR

https://www.osce.org/odihr/393527

We Work Together – Interfaith Education Group

https://www.phf.org.uk/wp-content/uploads/2018/06/Full-report_What-makes-an-effective-volunteer-response-in-times-of-crisis.pdf

https://volunteersinlanguagelearning.eu/wp-content/uploads/2019/12/IO3-Toolkit-for-Organisations_EN.pdf

https://reimaginingmigration.org/wp-content/uploads/2019/01/Culturally-Responsive-Teaching-Checklist_Re-Imagining-Migration.pdf 

https://ounews.co/education-languages-health/languages/essential-skills-to-succeed-in-a-multicultural-workplace/

https://www.migrationyorkshire.org.uk/userfiles/attachments/pages/625/l-11-migrantsandwork-iun-june2015.pdf

https://www.migrantsorganise.org/?page_id=28529

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